Please Note: This Privacy Policy only governs our processing of Personal Data (as defined below) subject to the EU General Data Protection Regulation (GDPR) and the UK GDPR. This may be the case if you are an individual located in the EU or UK, or when an Entrata affiliate located in the EU or UK is responsible for the processing of your Personal Data. You can view our additional Privacy Policies here by region.
Entrata, Inc. and its affiliated entities (collectively, “Entrata”, “we”, “us”, “our”) are committed to protecting individuals’ privacy and maintaining the trust of our clients, who are typically residential and commercial real estate property managers and property owners (“Clients”), the users of our services who are employed or contracted by our Clients (“Client Staff”), and visitors to our websites (“Visitors”) (collectively, “you ” or “your”). It is important to us that we provide transparency regarding our collection, use, and disclosure of Personal Data.
“Personal Data” is data that identifies you as an individual or relates to an identifiable individual. This Privacy Policy describes our processing practices of Personal Data that we collect and use in connection with:
- The use and marketing of our suite of property management products and services made available to our Clients or prospective Clients in the European Union and United Kingdom (“EU/UK”) (the “Platform”).
- Websites or pages operated by us which link to this Privacy Policy (“Entrata Sites”).
- Our social media pages relating to the Platform (collectively, our “Social Media Pages”).
- Offline business interactions that you have with us about the Platform.
- Email messages or other electronic communications with you.
Collectively, we refer to the Platform, the Entrata Sites, the offline business interactions, and electronic communications as the “Services”.
Important Note: This Privacy Policy does not apply to our Clients’ residents or prospective residents (“Residents”). Our privacy obligations with respect to Residents’ Personal Data are governed solely by the agreements under which the Services are provided to our Clients and applicable law. Entrata typically has no direct relationship with our Clients’ Residents, and we solely host or process Residents’ Personal Data (“Client Resident Data”) on behalf of our Clients in our capacity as a service provider/processor. Our Clients, as controllers, are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to collecting Client Resident Data. If you are a Resident and you have any questions about how your property manager (i.e., a Client using our Services) collects, stores, or uses your Personal Data, please contact your property manager directly.
Additionally, this Privacy Policy does not govern the collection, use, and disclosure of Client Resident Data through ProspectPortal websites, which are created by our Clients to facilitate communication and transactions between Clients and their Residents. Client Resident Data obtained through ProspectPortal websites is governed by our Clients’ privacy notices.
We will update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will let you know when we update this Notice by updating the “Last Updated” legend at the top or other appropriate means. Any changes will become effective when we post the revised Privacy Policy on the Services.
1. What Does This Privacy Policy Apply to?
This Privacy Policy describes how we use, share, and protect the Personal Data of individuals who use the Services. It also describes your rights and choices regarding your Personal Data.
Our Services may contain links to other third-party websites. This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us. The information practices and content of such third-party websites are governed by their own privacy policies. We encourage you to review the privacy policies of such third-party websites to understand their information practices.
In addition, we are not responsible for the data collection, use, disclosure, or security policies or practices of other organizations, such as Meta, Apple, or Microsoft, or any other social media platform provider, operating system provider, or device manufacturer, including with respect to any Personal Data you disclose to other organizations through or in connection with the Services.
2. Which Categories of Personal Data Do We Process?
We collect Personal Data in various ways, including through our Services and from other sources, as set forth below.
We need to collect certain Personal Data in order to provide the requested Services to you. If you do not provide the data requested, we may not be able to provide the Services. We will note which Personal Data is required to provide the Services at the time of its collection.
If you disclose any Personal Data relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Personal Data We Receive Directly From You
| Name & Contact Details |
Such as first and last name, email address, telephone number, postal address, country of residence. |
| Business Contact Details |
Such as company name, job title, business email address, business telephone number, business postal address, country of business. |
| Account Information |
Such as your chosen username and password, and other information you share as part of your account. |
| Billing Information |
Such as debit or credit card details, bank account details, billing address. |
| User Content |
Such as reviews about our Services, and other content you may create or share on our Services, including posts on our Social Media Pages, blogs, and comment sections. |
| Preferences |
Such as language, interests, and other customer feedback/preferences that you might express during your use of our Services. |
| Marketing Data |
Such as your choices regarding our newsletters, surveys, and other marketing/advertising displayed or provided to you, and preferred methods of such promotional communication. |
| Relationship History |
Such as details of your communications with us, and details of your support requests, complaints, and queries in general. |
| Transaction Information |
Such as details of the Services you have purchased from us. |
| Visitor and Event Information |
Such as dietary restrictions, travel and accommodation details, and other details specific to a particular event that you share with us. |
| User Photographs |
Such as photos submitted by you while using our Services. |
| Telephone Call Recordings |
Such as audio recordings of telephone calls when you contact us. |
| CCTV and Site Security Information |
Such as images and video footage, and other security-related data, through closed-circuit television systems and other security measures in place at our physical locations. |
Personal Data we collect through your use of our Services or from other sources
| Social Media Information |
Such as profile pictures, social media account ID, and other social media profile information, including lists of friends/followers on our Social Media Pages. |
| Event Photographs and Videos |
Such as photos and videos taken at one of our events. |
| Device Information |
Such as information about your devices and your use of our Services. |
3. Why Do We Collect Personal Data?
We use your Personal Data for legitimate business purposes as described in the grids below. Entrata does not use personal data for purposes that are materially different to the purposes for which they were originally collected. If these purposes change in the future, we will provide you with relevant notice and the option to opt-out of this use where so required by applicable law.
Making our Services available to you
| Purpose |
Examples of Processing Activities |
Personal Data Categories |
Legal Basis |
Third Party Sources |
| Providing the functionality of the Services |
Provide the functionality of the Services to you, such as arranging access to your online account, providing prospective clients access to our Platform for the purposes of providing demos/tutorials of the Platform, and administering your account(s); facilitating your purchases of our Services; verifying your information; processing your purchases and related payments. |
Name & Contact Details; Business Contact Details; Account Information; Billing Information; Preferences; Relationship History; Transaction Information; Device Information. |
Performance of the contract, including the Master Services Agreement, Product Specific Terms, Terms of Use, and any other contractual terms and conditions we enter into with you to provide the Services. |
Publicly available databases. |
| Customer service |
Administering customer-care services to facilitate and address inquiries, requests, comments, suggestions, compliments, and complaints about any of our Services (such as in person, through phone lines, email, or on social media), for example, to send you documents or information you request or assist you in using the Services. |
Name & Contact Details; Business Contact Details; Account Information; Billing Information; Relationship History; Transaction Information; Device Information; Telephone Call Recordings; and Preferences. |
Performance of the contracts entered into with you to provide the Services.
Legitimate interests, such as responding to inquiries or complaints.
Legal obligations*, such as when you submit a request to access your Personal Data. |
N/A |
| Communicating important changes / Service messages |
Sending you important information regarding our relationship with you, our Services, any changes to our terms, conditions, policies and procedures, and other administrative information. |
Name & Contact Details; Business Contact Details; Account Information; Preferences; Relationship History; Transaction Information; Device Information; and Social Media Information. |
Legitimate interests, such as to ensure our Services are used in accordance with our terms, conditions, and policies.
Performance of contract.
Legal obligations*, such as to inform you of material changes to our Terms of Use to comply with applicable consumer and/or data protection laws. |
N/A |
| Operations and general business |
Supporting internal Entrata operations, including CRM and Client technical support; administering our online Services (such as troubleshooting and diagnostic testing, conducting performance analyses of our systems and Services, testing new system features to evaluate their impact, system and log maintenance, technical support, system debugging, the hosting of data); employee training and managing work activities and personnel generally; for accounting and recordkeeping; facilitating mergers, acquisitions and other reorganizations and restructurings of our business (including prospective transactions).** |
Personal Data as relevant for the specific business operation. |
Legitimate interests, such as responding to customer complaints and concerns.
Legal obligations*, for example, relating to financial transactions, such as the obligation to maintain books and records. |
Third party organizations, when they share personal data with us to, for example, facilitate mergers, acquisitions and other reorganization and restructurings of our business. |
Events, Programs and Visits
| Purpose |
Examples of Processing Activities |
Personal Data Categories |
Legal Basis |
Third Party Sources |
| Online webinars, Summit, Basecamp, and other events |
Facilitating your participation in our programs and activities, such as online webinars, Summit, and Basecamp; facilitating your participation in industry events and trade shows; welcoming visitors to our premises. |
Name & Contact Details; Business Contact Details; Account Information; Relationship History; Preferences; Visitor and Event Information; Marketing Data; and Event Photographs and Videos. |
Performance of a contract with you, such as collecting information regarding a planned event in which you participate.
Legitimate interests, such as responding to customer complaints or concerns relating to an event. |
Event management service providers. |
Marketing and engagement
| Purpose |
Examples of Processing Activities |
Personal Data Categories |
Legal Basis |
Third Party Sources |
| Marketing |
Sending you promotional information about our Services, newsletters, promotions, offers, and other news about our Company; engaging with prospective clients who have expressed interest in our Services. |
Name & Contact Details; Business Contact Details; Account Information; Relationship History; Transaction Information; Preferences; Marketing Data; Event Photographs and Videos; Device Information; and Social Media Information. |
Legitimate interests, such as to promote our Services.
Consent, for example, where we would like to send you email marketing communications, but do not have an existing relationship with you, we will ask for and rely on your prior opt-in consent. |
Publicly available databases.
Marketing / advertising service providers. |
| Promotions and contests |
Conducting contests and other promotional offers.
Note: Some of these promotions have additional rules containing information about how we will use and disclose your Personal Data, which we will communicate to you separately. |
Name & Contact Details; Business Contact Details; Account Information; Relationship History; Transaction Information; Preferences; Marketing Data; Device Information; User Photographs and Videos; Event Photographs and Videos; and Social Media Information. |
Legitimate interests, such as to promote our Services.
Performance of contract, such as fulfilling obligations associated with a contest. |
Publicly available databases.
Marketing / advertising service providers. |
| Relationship building and engagement |
Facilitating and responding to any reviews, social sharing, and posts regarding our Services. |
Name & Contact Details; Business Contact Details; Account Information; Marketing Data; and Social Media Information. |
Legitimate interests, such as engaging with individuals who post on our Social Media Pages. |
Marketing / advertising service providers. |
Personalization and improving our Services
| Purpose |
Examples of Processing Activities |
Personal Data Categories |
Legal Basis |
Third Party Sources |
| Personalizing our Services |
Carrying out machine learning, data extracting, and loading data in data warehouses to support Entrata enterprise software, data access, modifications, and operations. |
Name & Contact Details; Business Contact Details; Account Information; Marketing Data; Social Media Information; Relationship History; Transaction Information; Device Information; and Preferences. |
Legitimate interests, such as providing tailored Services based on past usage and/or preferences, and such tailoring would be based on basic and privacy-non-intrusive segmentation. |
Publicly available databases. |
| Improving the Services |
Conducting data analysis, for example, monitoring and analyzing usage of Services and using data analytics to improve the efficiency of our Services; considering ways for enhancing, improving, repairing, maintaining or modifying our current Services; identifying usage trends, for example, understanding which parts of our Services are of most interest to users; operating and expanding our business activities, for example, understanding which parts of our Services are of most interest to our users so we can focus our energies on meeting our users’ interests; determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users; developing new products and services. |
Name & Contact Details; Business Contact Details; Account Information; Relationship History; Transaction Information; Preferences; Device Information; Telephone Call Recordings; and Social Media Information. |
Legitimate interests, such as developing new Services. |
Publicly available databases.
Marketing / advertising service providers.
Data broker service providers. |
| Aggregating and/or anonymizing Personal Data |
Aggregating and/or anonymizing Personal Data so that it will no longer be considered Personal Data. |
Personal Data as relevant for the specific business purpose. |
Legitimate interests, such as to generate other data for our use, which we may use and disclose for any purpose, as it no longer identifies you or any other individual. |
N/A |
Security and legal reasons
| Purpose |
Examples of Processing Activities |
Personal Data Categories |
Legal Basis |
Third Party Sources |
| Fraud prevention and security |
Conduct audits, verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements; monitor for and prevent fraud; and security purposes, including system security and on-site security of our premises. |
Name & Contact Details; Business Contact Details; Account Information; Billing Information; Device Information; Relationship History; Telephone Call Recordings; CCTV and Site Security Information; and Transaction Information. |
Legal obligations*, such as to detect and prevent cyberattacks.
Legitimate interests, such as identifying and/or preventing fraudulent transactions. |
N/A |
| Legal and compliance |
Fulfilling our legal and compliance-related obligations, including complying with applicable laws; complying with legal processes; responding to requests from public and government authorities; meeting national security or law enforcement requirements.
Enforcing our Master Services Agreement, Product Specific Terms, Terms of Use, and any other contractual terms and conditions that govern the relationship between you and us; protecting our operations; protecting the rights, privacy, or property of Entrata; and allowing us to pursue available legal remedies, defend claims, and limit the damages that Entrata may sustain. |
Personal Data as relevant for the specific legal action, regulatory investigation, and/or legal processes in question, which may include:
Name & Contact Details; Business Contact Details; Account Information; Billing Information; Preferences; Marketing Data; Relationship History; Transaction Information; Visitor and Event Information; User Photographs and Videos; Social Media Information; Event Photographs and Videos; Telephone Call Recordings; and Device Information. |
Legal obligations*, such as complying with legal processes.
Legitimate interests, such as enforcing terms and conditions to protect trademarks and bringing or defending legal claims. |
Public and/or government and/or regulatory authorities, including courts, tribunals, regulators, and government authorities.
Third persons (legal or natural), as relevant for the specific legal action and/or processes in question (such as lawyers, auditors, insurers, advisory firms etc.). |
| Emergency and incident response |
Ensuring the safety of on-site personnel and visitors; responding to and documenting on-site accidents and medical and other emergencies; actively monitoring facilities to ensure adequate incident prevention, response, and documentation; requesting assistance from emergency services; and sending notifications and alerts in the event of incidents or emergencies. |
Name & Contact Details; CCTV and Site Security Information; and Visitor and Event Information. |
Legal obligations*, for example, relating to health and safety regulations and documenting on‑site accidents.
Legitimate interests, such as monitoring properties to ensure individuals’ safety.
Protect individuals’ vital interests, such as contacting medical or emergency services where an individual’s life is at risk. |
N/A |
- For more information on our legal obligations, please see section ‘Other Disclosures’ below.
** For more information on disclosure of Personal Information in connection with a sale or business transaction, please see ‘Other Disclosures’ below.
Other Disclosures
We also disclose your Personal Data as necessary or appropriate, in particular when we have a legal obligation or legitimate interest to do so, as set out in further detail below.
| Purpose |
Further Detail |
| To comply with applicable law and regulations |
This may include laws outside your country of residence, which could give rise to a legal obligation requiring us to process your Personal Data, including:
- Civil and commercial matters: where we are in receipt of a court order to disclose information for the purposes of court proceedings, such as under Regulation (EU) No 1215/2012 on jurisdiction and the recognition and enforcement of judgments in civil and commercial matters.
- Criminal matters: to comply with requests and orders from EU and EU Member State law enforcement to provide information in relation to a criminal investigation in compliance with applicable local laws, or to take steps to report information we believe is important to law enforcement where so required or advisable under applicable local laws.
- Corporate and taxation matters: to comply with our obligations under applicable EU Member State corporate and tax legislation, such as where a national tax law of an EU Member State requires collection of specific transactional Personal Data for tax purposes.
- Regulatory matters: to respond to a request or to provide information we believe is necessary or appropriate to comply with our obligations to engage with regulators, such as when relevant EU Member State data protection supervisory authorities initiate investigation under the GDPR into our Company. These can include authorities outside of your country of residence.
- Compliance and internal investigations: to comply with whistleblowing requirements under Directive (EU) 2019/1937 and its implementing laws in EU Member States.
- Health and safety regulations: to comply with health and safety reporting obligations in accordance with applicable local laws, such as in relation to accidents involving members of the public on our premises.
|
| For other legal reasons |
Such as for dispute resolution purposes and to protect our rights, privacy, safety, or property and/or that of our affiliates, you, or others. |
| In connection with a sale or business transaction |
For disclosing or transferring your Personal Data to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). You will be notified of any such business transaction and of possible changes to the processing of your Personal Data in accordance with applicable law and this Privacy Policy. |
4. Which Recipients Receive Personal Data?
| Recipients |
Purpose |
| Clients |
- Clients who have purchased the Services, as you may request us to administer a Service you have purchased.
|
| Payment processing service providers |
- Fraud prevention and security
- Providing the functionality of the Services
- Events, Programs, and Visits
|
| Our affiliates (including Entrata Europe B.V. and Entrata India Private Limited) |
- Aggregating and/or anonymizing Personal Data
- Communicating important changes
- Customer service
- Fraud prevention and security
- Improving the Services
- Legal and compliance
- Marketing
- Operations and general business
- Personalizing our Services
- Promotions and contests
- Providing the functionality of the Services
- Relationship building and engagement
- Events, Programs, and Visits
|
| Data hosting service providers |
- Improving the Services
- Operations and general business
- Providing the functionality of the Services
|
| Fraud prevention agencies |
- Fraud prevention and security
- Improving the Services
- Operations and general business
- Providing the functionality of the Services
|
| Analytics service providers for our Services |
- Aggregating and/or anonymizing Personal Data
- Customer service
- Fraud prevention and security
- Improving the Services
- Marketing
- Operations and general business
- Personalizing our Services
- Promotions and contests
- Relationship building and engagement
|
| Law enforcement, public, regulatory and government authorities, and courts or tribunals |
- Emergency and incident response
- Fraud prevention and security
- Legal and compliance
|
| Auditing service providers and professional advisers |
- Fraud prevention and security
- Legal and compliance
|
| Other service providers assisting us with the Services |
- Providing the functionality of the Services
- Operations and general business
|
5. Use of Services by Children
The Services are not directed to individuals under the age of sixteen, and we do not knowingly collect Personal Data from individuals under the age of sixteen. If you believe that we may have collected Personal Data from or about a child under the age of sixteen, please send an email to dataprivacy@entrata.com with the subject line "Personal Data of a Minor".
6. How Do We Protect Your Personal Data?
We seek to use reasonable organizational, technical, and administrative measures to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with Section 13 below.
7. Transfers Outside of the EEA
Your Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you understand that your Personal Data will be transferred to countries outside of your country of residence, which may have data protection rules that are different from those of your country.
Where this will involve transferring your Personal Data outside the EEA/UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- Adequacy Decisions: Some non-EEA/UK countries are recognized by the European Commission or the UK government as providing an adequate level of data protection according to EEA/UK standards (the full list of these countries is available here for the EEA and here for the UK).
- Standard Contractual Clauses: For transfers of Personal Data from the EEA/UK to countries which are not considered adequate by the European Commission or the UK government, we have put in place standard contractual clauses adopted by the European Commission/UK government to protect your Personal Data. You may obtain a copy of these measures by contacting us in accordance with Section 12 below.
8. Retaining Your Personal Data
We retain Personal Data for as long as necessary to fulfill the purpose(s) for which they were obtained unless a longer retention period is required or permitted by law, for example, for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. Retention periods may be extended if we are required to preserve your Personal Data because of litigation, investigations and other similar proceedings, or if a longer retention period is required or permitted by applicable law.
The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services);
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
Where a legal obligation arises or retention is advisable in light of our legal position, in some circumstances, we will retain certain Personal Data, even after your account has been deleted and/or we no longer provide the Services to you; for example:
- To cooperate with law enforcement or public, regulatory, and government authorities: If we receive a preservation order or search warrant, related to your Services account, we will preserve Personal Data subject to such order or warrant after you delete your Services account.
- To comply with legal provisions on tax and accounting: We may retain your Personal Data, such as Billing Information, Relationship History, and/or Transaction Information for up to 10 years after you delete your Services account, as required by tax law and to comply with bookkeeping requirements.
- To pursue or defend a legal action: We may retain relevant Personal Data in the event of a legal claim or complaint, including regulatory investigations or legal proceedings about a claim related to your Personal Data, or if we reasonably believe there is a prospect of litigation (whether in respect of our relationship with you or otherwise) for up to 10 years after the dispute has been settled or decided by a court or tribunal from which there is no further right of appeal.
In some circumstances we will anonymize Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. Choices Regarding Marketing
We give you choices regarding our use and disclosure of your Personal Data for marketing purposes. You may opt out from:
- Receiving marketing-related emails from us. If you no longer want to receive marketing related emails from us on a going-forward basis, you may opt out by following the “unsubscribe” option contained in any such email or emailing us at dataprivacy@entrata.com.
- Receiving other promotional text communications, like SMS. If you no longer want to receive marketing related texts, you may opt out by replying “STOP” to any message you may receive from us.
10. Your Individual Rights
In addition to choices regarding marketing, Clients, Client Staff, and Visitors may make the following requests (subject to applicable law):
- Right to know about, and access, your Personal Data. You may request the specific pieces of Personal Data we have collected about you.
- Right to correct your Personal Data. You may request we correct any inaccurate or incomplete Personal Data we have about you.
- Right to deletion of your Personal Data. You may request deletion of your Personal Data collected from you, subject to certain legal exceptions, which we will inform you about at the time of your request.
- Right to object to processing of your Personal Data where we are relying on a legitimate interest as the legal basis for use of your Personal Data. At the time of your request, we will inform you if we have compelling legitimate grounds to process your Personal Data which override your right to object.
- Right to require restriction of processing of your Personal Data, subject to certain legal exceptions, which we will inform you about at the time of your request.
- Right to request the transfer of your Personal Data to you or a third party, in certain circumstances. Where this right applies, we will provide you, or a third party nominated by you, your Personal Data in a structured, commonly used, machine-readable format.
Submitting a request:
If you are a Resident, please contact the Client (i.e., your property manager) whom you have or had a direct relationship (see Section 11 below for more information).
If you are a Client, Client Staff, or a Visitor, please send an email to dataprivacy@entrata.com or fill out this form. We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the Personal Data subject to the request. In some instances, we may decline to honor your request where the law or right you are invoking does not apply or where an exception applies. We may need to request appropriate identification, depending on the sensitivity of the information requested, to verify your identity and protect against fraudulent requests.
You may also lodge a complaint with an EU/EEA or UK data protection authority for your country or region where you have your habitual residence or place of work or where an alleged infringement of applicable data protection law occurs. A list of EEA data protection authorities is available here and the UK data protection authority is here.
11. Residents’ Rights with Respect to Client Resident Data
Important Note: If you are a Resident and your property manager is a Client of Entrata’s, please contact your property manager directly to review their privacy notices and make a privacy rights request.
If not stated otherwise in this Privacy Policy or in a separate disclosure, we process Client Resident Data as a service provider on behalf of our Clients, who are the controllers of Client Resident Data. We are not responsible for and have no control over the privacy and data security practices of our Clients, which may differ from those explained in this Privacy Policy.
12. Sensitive Information
Unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through the Services or otherwise to us.
13. Contacting Us
If you have any questions or complaints related to our practices under this Privacy Policy, please feel free to contact us at dataprivacy@entrata.com. Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
Entrata, Inc. (a US company located at 4205 Chapel Ridge Road, Lehi, UT 84043) is the company responsible (i.e., the data controller) for the processing of Personal Data covered by this Privacy Policy and can be contacted at dataprivacy@entrata.com.
